Designation: ORM Intern
Duration: 6 Months
Location: Mumbai
Key Responsibilities:
Monitor and manage brand reputation across social media platforms
Engage with audience and provide timely responses to feedback
Handle customer concerns within specified turnaround times
Prepare analytical reports on brand performance and user feedback
Utilize social listening tools for effective response management
Requirements:
Bachelor's degree/Diploma in Mass Media, Marketing Communications, or related field
Strong communication and problem-solving skills
Experience with social media management tools